Monday, August 25, 2008

Full Steam Ahead !!!

In most organizations, when executives create a vision for the entire company, they believe it provides clarity, focus and direction. And it is true that it does, at least for those at the top of the organization. Unfortunately, it gradually loses strength as it works its way to the front lines. In fact, research by The Gallup Organization indicates that senior executives are more than twice as likely to feel that an organization’s mission and purpose inspire them to higher levels of performance as frontline workers.

That’s a shame considering that customers are much more likely to come in contact with frontline employees than they are with senior executives in an organization’s corporate headquarters. Why there is disconnect? Why might senior leaders resonate with an organizational vision while the rest of the company does not relate to it? There are many possible answers, but according to Ken Blanchard & Jesse Stoner explains in their book Full Steam Ahead!: Unleash the Power of Vision in Your Work and Your Life a good place to start is by looking at one or more of the following factors: how the vision is created, how it is communicated, and how it is lived or modeled in the organization.

Common Problems with Creating a Vision


While the ultimate responsibility for ensuring an organizational vision rests with the top management, the organization needs to put in place mechanisms to allow other people to have an opportunity to help shape the vision—to put their thumbprint on it. Otherwise, only the senior leaders who created the vision will truly be engaged by it.

Organizations that do not allow other people within the organization to have a hand in influencing their company’s vision statement are missing out on an important opportunity to engage their people. When people have a voice in creating the vision, they develop a deeper understanding of what the vision is really about. It becomes more than just words on a piece of paper, and they see how they can make a contribution, giving purpose to their work. While many successful companies began as the result of the early vision of their leaders—Walt Disney, Bill Gates, and Herb Kelleher, for example—“these pioneers would not have been able to realize their dreams had they not shared those dreams with the people around them.”3 Sharing dreams means helping people see how their own dreams can be incorporated into the vision articulated by the leader so that they want to sign up to bring the dream to reality.

Instead of simply taking the top management to a retreat to put the vision together and then announcing it to others, they recommend that senior leaders encourage dialogue about the vision by asking people these questions: “Would you like to work for an organization that has this vision? Can you see where you fit in the vision? Does it help you set priorities? Does it provide guidelines for making decisions? Is it exciting and motivating? Have we left anything out? Should we delete anything?” They explain that involving people will deepen their understanding and commitment and create a better vision.

Common Problems with Communicating the Vision

Visioning is an ongoing process; you need to talk about it constantly to keep it alive. Too often leadership will introduce a new direction by sending out a letter, creating an announcement, and hosting an event to share the vision with the rest of the company. Then they move on to other things, believing that everyone is on the same page. This is a great way to start but it is not enough to create the kind of ongoing dialogue that needs to occur to bring a vision to life.

Common Problems with Living the Vision

Creating a vision—for your organization or department, for your work, and for your life—is a journey, not a one-time activity. Blanchard and Stoner recommend two strategies that will support your efforts to live your organization’s vision:

* Always focus on your vision — Your vision should be the foundation for your organization. If an obstacle or unforeseen event throws you off course, you may have to change your short-term goals, but your vision should be long lasting. Change is bound to happen. Unforeseen events are bound to occur. When that happens, take stock of where you are, refocus on your vision, and reset your path.
* Show the courage of commitment — True commitment begins when you take action. There will be fears; feel them and move ahead. It takes courage to create a vision, and it takes courage to act on it. Get everyone moving together, trusting each other in committing to the vision. In the words of Goethe, “Whatever you can do, or dream you can, begin it. Boldness has genius, power, and magic in it.”

To help your organization remain focused and committed to its vision, Blanchard and Stoner suggest that you periodically ask yourself these questions:

* Are our goals aligned with our vision?
* How are we progressing toward these goals?
* Has there been a major shift in our business environment that requires a shift in our focus?
* Are we on target, or do we need to readjust?

As Dr. Stoner points out, the launch of the first mission to the moon required thousands of mid-course corrections in addition to great up-front planning and aiming. If the engineers in charge of the project had just pointed and launched without making these corrections, the astronauts would have ended up in the middle of outer space instead of landing successfully on the moon. Setting a clear direction is important. Checking to make sure that you are still on course is just as critical.

A Compelling Vision is the Hallmark of a High Performing Organization

When everyone supports an organizational vision it creates a deliberate, highly focused culture that drives the desired business results. In these organizations, people are energized by, excited about, and dedicated to making the vision a reality. They can describe the vision, are deeply committed to it, and clearly see what their role is in supporting it. They have a noble sense of purpose that creates and focuses energy. The result is an organization where values are aligned and everyone is in the same boat together moving full steam ahead.

Friday, August 01, 2008

Universities Offering Free Courses Online

MIT - “MIT OpenCourseWare (OCW) is a web-based publication of virtually all MIT course content. OCW is open and available to the world and is a permanent MIT activity.” MIT’s offering covers a huge range of courses. They have a YouTube channel and offer both audio and video versions of many of their lectures.

Courses Offered - Over 1800

University of California: Berkeley - “Every semester, UC Berkeley webcasts select courses and events for live viewing and on-demand replay over the Internet.” Berkeley’s offering is a little more limited than MIT’s, but it is still substantial. Like MIT, Berkeley has most of its lectures in both audio and video formats.

Courses Offered - Biology, Chemistry, Computer Sciences, Electrical Engineering, History, Geography, Physics, Psychology among others.

CMU (OLI) - “Using intelligent tutoring systems, virtual laboratories, simulations, and frequent opportunities for assessment and feedback, OLI builds courses that are intended to enact instruction – or, more precisely, to enact the kind of dynamic, flexible, and responsive instruction that fosters learning.” CMU offers a handful of courses concentrated around the Sciences. The course materials that they provide alongside are really well organized.

Courses Offered - Engineering Statics, Statistics, Biology, Chemistry, Economics, French, Logic, Physics, Research Methods and Discrete Math

Tufts - “Tufts OpenCourseWare is part of a new educational movement initiated by MIT that provides free access to course content for everyone online. Tufts’ initial course offerings demonstrate the University’s strength in the life sciences in addition to its multidisciplinary approach, international perspective and underlying ethic of service to its local, national and international communities.”

Courses Offered - Agricultural Sciences, Medicine, Genetics, Dentistry, Negotiations, Modern Physics, Law, Nutrition, Film Making and Public Policy among others.

Stanford - “Stanford on iTunes U provides access to a wide range of Stanford-related digital audio content via the iTunes Store, Apple’s popular online music, video, and podcast service.”

Courses Offered - Human-Computer Interaction, The Future Of The Internet, Straight Talk About Stem Cells, Anatomy of Movement, Global Geopolitics, Convex Optimization and Introduction to Robotics among others.

Utah State University - “Utah State OpenCourseWare is a collection of educational material used in our formal campus courses, and seeks to provide people around the world with an opportunity to access high quality learning opportunities.” Utah’s courses are entirely text-based, but they do cover an extremely broad range of topics including Theater Arts and Education.

Courses Offered - Anthropology, Biology, Economics, Education, Electrical Engineering, English, Instructional Technologies, Physics, Theater Arts among others.

University of California: Irvine - “The University of California at Irvine has a long history of social engagement. As a leading public research University, an important part of its mission is to showcase and disseminate the research and scholarship of the University to the public. Open educational content is a concept that will advance human knowledge, creativity, lifelong learning, and the social welfare of educators, students, and self-learners across the globe.”

Irvine only offers a smattering of text-based courses, but if you are interested in business it isn’t a bad start.

Courses Offered - Capital Markets, Fundamental Of Business Analysis, Fundamentals Of Personal Financial Planning, Spa Operations among others

Wikieducator - Wikieducator is a program that is taking a different slant on education online. The idea is that through Wiki technology and a host of other learning tools they should be able to supplement traditional curriculums with online-only classes and in the long run provide a free version of the educational curriculum by 2015. The initiative is being developed in collaboration with the Free Culture Movement and is being sponsored by the Commonwealth of Learning, an organization designed to encourage the development and sharing of open learning/distance education knowledge, resources and technologies. As it stands they have courses ranging from Physical Chemistry to Design and Graphics Communication all the way to a comprehensive course on Facilitating Online Communities.

While this initiative has a lot of potential, they are in need of the type of grass roots support that Wikipedia received if they are going to provide a truly valuable service.

There is another great collection of free courses list available at ZaidLearn

Happy Reading…